I wanted to see if anyone had a similar issue and might be able to thrown me a suggestion I haven't already tried. The technician left with the open ended "I'll check with few of the more seasoned guys" and we still haven't heard back. Sent the exact SAME print job to another Ricoh (C300) that printed almost INSTANTLY over the network and same switch. I'll save some time and discuss what the Ricoh technician and I have already attempted:Ĭrossover cable will print documents a bit more quickly, however when I did a patch cable this evening it still took some time to process.Ĭhanged the switch that port is connected to. Tl dr large docs take a long time to spool and print. We have not made any changes that we are aware of because this was not always the case. When it gets to the graphic, it may take several minutes to spool on the end-user's computer. a 6MB 2010 Word doc with an image from a Win 7 computer) it will immediate spit out the first, text-only page. No print server (handled locally at the end-user and printer levels)Īnytime a large file is sent to the printer (e.g. POP3 / IMAP4 Server Name - Network (but Ricoh has 10/100 NIC) Permit SSL/TLS Communication - Ciphertext Priority Permit SNMPv3 Communication - Encryption Clear Text SMB Computer Name / Workgroup - left blank Here are it's current settings beyond normal stuff like the static IP, Gateway, DNS: Ethernet Cable, WiFi or USB: Ethernet / Static IP.
Printer Model: Ricoh Aficio MP C2500 (Lanier LD425c).*The gmail account has been set to allow low-security apps. Ricoh's support site says the cause for this error is: "The entered user name or password was invalid", but that doesn't make sense because I just tested logging into the gmail account with the same settings that have been put into the copier, so I know the login information is correct. SMTP Server is set to, SMTP Authentication = on, Reception protocol = SMTP, Delivery Option = Not Exist (not sure what this is), Administrator's Email Address = the gmail account in question, Email communication port SMTP = 465 (tried 587 as well), Default username/password Send = left blank I'm not using SMB, FTP, or the other one that starts with N. I'm not sure what all else would need to be setup to make this happen I don't see why it would be that difficult to have the copier send a scanned document to an email address. It's network settings are correct because I can ping a google IP address and connect to gmail's smtp server, but when I go to scan to this email address it says: "Authentication with the destination has failed. Trying to get this old Ricoh copier to scan to a specific gmail account.
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